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Looking for DISC WDJ2BK-3LQAXUHS3P-XF6CG56G FOR PHOTO MAKER (OR SOFTWARE EQUIVALENT)

ArcSoft - Looking for DISC WDJ2BK-3LQAXUHS3P-XF6CG56G FOR PHOTO MAKER (OR SOFTWARE EQUIVALENT)
ArcSoft - Looking for DISC WDJ2BK-3LQAXUHS3P-XF6CG56G FOR PHOTO MAKER (OR SOFTWARE EQUIVALENT)
Dear Arcsoft I am looking for DISC WDJ2BK-3LQAXUHS3P-XF6CG56G FOR PHOTO MAKER (OR SOFTWARE EQUIVALENT). I actually have the disc which came with a Kaiser Baas Photo Maker (for converting slides, negatives to digital format) but my Apple computer (iMac (21.5 inch, late 2013; Memory 8 GB; Graphics Intel Iris Pro 1536 MB; Serial Number C02Q61Y4F8J2 will not accept the disc (well I try to insert it into a desktop cd drive but it won't go into the drive). Kaiser Baas stopped making the Photo Maker I think in 2012 or so and said they cannot help. I thought I would try Arcsoft - you may not have a disc that would go into my Apple computer but wondering if I could still get access to some equivalent software that would be Apple compatible. I assume that the PHoto Maker is still in use over the world and software for it my still be available?! Would appreciate your soonest reply. I've actually never used the Photo Maker and don't where or when I bought it. I just went to use it but the disc won't insert! Hoping for an encouraging response! Thanks so much Regards David Gooden mobile: 0410 20* *** email: davidgdn5@***.com (I live in Brisbane, Australia)
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ID
#3469893 Review #3469893 is a subjective opinion of poster.
Location
Brisbane, Queensland
Preferred solution
Let the company propose a solution

Sorry to say i have not had an answer regarding my problem

when I open media impressions and try to either aquire or imports a picture I get the message that the Scanner is not connected ..I know it is because the scanner itself lights up so what needs to be done so i can use the programme
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ID
#3395546 Review #3395546 is a subjective opinion of poster.
Location
Birmingham, England
New Reviewer

No video showing up

I purchased arcsoft vhs to DVD kit and on one pc it works but pc is acting up so installed on my laptop and everything seems to work except I cant get picture to show on laptop while its converting. If I leave it it does convert but I cant see where it's at during the process. Instructions say to contact seller but fail to leave any contact info anywhere In the book or on the box. Left some 3stars since those areas are still ongoing and not sure where its gonna all land yet
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ID
#3115071 Review #3115071 is a subjective opinion of poster.
Location
Rochester, New York
Pros
  • Products
Cons
  • Support
Loss
$25
Preferred solution
Contact me for my issue and see if there is a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Product ArcSoft ShowBiz unanswered questions

Attempted to contact customer support or Tech support at ArcSoft to ask a simple question about editing video frames. Their sites are circular, go back to each other, and never allow an individual to find any support or ask questions. Probably intentional as the product isn't that great and they need more written information, or at least a way to contact them. Terrible customer service or tech support.

User's recommendation: Don't be fooled by the price. Without support it's worthless.

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ID
#2599210 Review #2599210 is a subjective opinion of poster.
Pros
  • Easy to load software and operate
  • Inexpensive
Cons
  • No product or technical support from arcsoft
Preferred solution
Let the company propose a solution

Photobase question

New album was greyed out I emailed twice and called and left a message - no response of any kind at all
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ID
#2516195 Review #2516195 is a subjective opinion of poster.
Location
Vero Beach, Florida
New Reviewer

I wanna a blu ray program for Mac

i have a new desktop, i wanna a new blu ray player software(arcsoft.com/totalmedia-theatre/). when my computer is dell, i used totalmedia, I have used it for almost 2 years and never had any problem. it plays blu ray on pc(arcsoft.com/topics/media-player/windows-blu-ray-player.html) smoothly. when i bought it, to my surprise, it can change region code, thus i'm never worried about relaxing myself when on business. It's an easy to use and professional blu ray player software for windows; including Windows 8. of course, it fully integrates with Windows Media Center too. beyond your surprise, it's also a 3d video player(arcsoft.com/topics/media-player/how-to-play-3d.html). but now my laptop is MacBook, it there a similar blu ray software for mac??
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ID
#422636 Review #422636 is a subjective opinion of poster.

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